Customers' machines operators, responsible for basic machines' operation, adjustment, and daily maintenance.

The factory owner, foreman or maintenance department, responsible for machines' trouble shooting, and regular maintenance.

Technik's or Dealers' service engineers, responsible for the machines service, regular maintenance, trouble shooting consultant, and training.

Superior Technicians of Hipoint, responsible for serious trouble shooting service,  technical consultant, and training.

Technicians of Hipoint Q.C. Department, responsible for the capital repair, machines' modification, and restoring.